Physical damage occurs when a device has experienced some form of trauma. The most common types of physical damage are:

• Touchpad / glass cracked
• LCD screen broken
• Housing bent or dented
• Charging connectors / pins damaged

What to do to increase your chances of a successful repair:

1. Do not attempt to repair the device yourself
2. Bring all pieces of your broken device into Fone King
3. Always tell a Fone King staff member how the damage actually occurred
4. Keep the damaged device away from any moisture

Download Guide to Physical Damage (PDF)